Cancel/ Change Order

Order Changes, Cancellations, and Shipping Accuracy Policy at Chicagobullish

At Chicagobullish, we are committed to providing you with a hassle-free shopping experience when buying shoes online. To ensure that your orders are processed smoothly while allowing for reasonable flexibility, this policy outlines how we handle order changes, cancellations, and shipping address accuracy.

1. Order Changes and Cancellations

We understand that sometimes you may need to make adjustments to your order after placing it. Therefore, we offer a limited window for modifications or cancellations.

4-Hour Modification Window

If you wish to cancel or modify your order (such as changing shoe size, color, or selected items), you have up to 4 hours from the moment your order is placed to request changes.

How to Request a Change

To request an update or cancellation, simply reach out to us via email as soon as possible, including your order number and the changes you wish to make. The sooner you contact us, the better we can assist you!

Processing Cutoff

Once the 4-hour window has passed, your order is automatically transferred to the production and packaging stage. At this point, changes or cancellations can no longer be accepted. This ensures we process and ship orders efficiently and accurately.

2. Shipping Address Accuracy

Providing accurate shipping information is essential to ensure the successful delivery of your shoes.

Customer Responsibility

It is your responsibility to enter complete and accurate shipping details at checkout, including the recipient’s full name, street address, apartment or unit number (if applicable), city, state, and ZIP code.

Address Review Recommendation

We recommend double-checking your shipping information before completing your order. Even minor errors or missing details may result in delays, delivery issues, or failed shipments.

Delivery Liability

Chicagobullish is not responsible for delays, lost packages, or failed deliveries due to incorrect or incomplete address information provided by the customer.

Returned Shipments

If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the package to the correct address.

3. Customer Support Assistance

Our customer support team is always available to assist with any questions or concerns you may have. Whether it’s about order changes within the allowed modification period, shipping address issues, or any other inquiries, we are here to help. We aim to provide a smooth and reliable shopping experience from checkout to delivery.

Summary of Our Policy

• Order changes or cancellations can only be made within 4 hours of completing checkout.

• Shipping address accuracy is the responsibility of the customer. Chicagobullish is not liable for issues arising from incorrect address information.

• Our customer support team is available to assist with any issues throughout the shopping process.

Thank you for choosing Chicagobullish! We strive to make your shopping experience easy and enjoyable.